Home Privacy Policy

Privacy Policy

Last updated: 29 April 2026

1. Introduction

Crewative Ltd (“Crewative”, “we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us.

We are the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Company details:

  • Crewative Ltd
  • Registered in England and Wales
  • Company Registration Number: 13201182
  • Contact: info@crewative.co.uk

2. What data we collect

We may collect and process the following personal data:

  • Contact data: name, email address, phone number, and any information you provide when contacting us via our contact form, email, or WhatsApp.
  • Communication data: messages and correspondence you send to us.
  • Technical data: limited technical information such as your IP address and browser type, processed only for the purpose of operating the website and ensuring its security.

We do not use analytics, advertising trackers, or third-party tracking cookies on this website.

3. How we use your data

We process your personal data for the following purposes:

  • To respond to your enquiries and communicate with you about our services.
  • To provide the services you request from us.
  • To comply with legal obligations.
  • To ensure the security and proper functioning of our website.

4. Legal basis for processing

We process your data on the following legal bases:

  • Legitimate interest: to respond to enquiries and provide our services.
  • Consent: where you have explicitly agreed to receive communications from us.
  • Legal obligation: where required by applicable law.

5. Sharing your data

We do not sell, rent, or trade your personal data.

We may share your data with trusted service providers (such as email hosting and website hosting providers) strictly to operate our business. These providers are bound by data protection obligations.

We may also disclose your data if required by law, court order, or to protect our legal rights.

6. International transfers

Some of our service providers may be located outside the UK or European Economic Area (EEA). When this is the case, we ensure appropriate safeguards are in place in accordance with UK GDPR.

7. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

Contact form enquiries are retained for up to 24 months unless an ongoing client relationship requires longer retention.

8. Your rights

Under UK GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise any of these rights, contact us at info@crewative.co.uk.

9. Complaints

If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.

11. Contact

For any questions about this Privacy Policy or how we handle your personal data:

Email: info@crewative.co.uk
WhatsApp: +44 7821 458260